So, this month has been pretty quiet, not much for the Rapid Response Team to respond to (though for some reason, what we managed to accomplish we did at an alarmingly slow pace) But I did get to flex my tough manager muscles, I fired or failed to ‘rehire’ the protection officer for a general lack of competence, handed out ‘demands d’explications’ to logistics for their inability to find and load trucks in any less than 3 days for an emergency intervention that’s suppose to be complete in 72hours…and though we are still locked down for the election (which would appear to have gone off relatively well), I’m making plans to dismiss those who escaped the initial purge, by the end of next month, my rapid response unit will be the most amazing, the most competent, and the most expeditious of all the emergency response units in Central Africa!
Alright, maybe its too lofty a goal, but in all seriousness, I’m not sure how most of my team made it to an interview, let alone to the status of ‘permanent employee’, and I have no apologies for being so tough, as a team, we are responsible for getting emergency assistance to those in desperate need as quickly as possible…medivac victims of rape, airdrop relief supplies, giant water bladders, we’re the front end of the humanitarian response in this province, and yet, the environmental health officer can’t get a latrine dug in a timely manner, and the logistics’ department can’t find the trucks needed to ship supplies, even at 3x the market price!
So I’ve been cleaning house, and yes I’m going to fire more people and stack my department with the best staff I can find…the best.
Alright, so maybe I’m being to hard everyone, overreacting, a little stressed out…sure, its possible and most likely true—its amazing how this place, or Darfur, or any other complex humanitarian emergency can run you down. But consider the following example of the Log’s departments uncanny ability to obstruct accomplishment. I was invited to participate in the IRC’s Emergency Response Unit’s annual conference which was held in Dubai. The task: get Christopher a plane ticket, Kigali to Dubai and back. Easy peezy, right? Well I suspected that something would happen, some unforeseen complication, so I involved myself in the whole process, chased the purchase request through every department involved, I even worked with the Rwanda office to make sure the right itinerary was booked. So the day came to leave, I packed up my stuff, sent off the final emails, hopped in the car and made off for Rwanda. So, we drove past the iridescent tea fields on the edge of the rain forest, up and down, mountain roads, through the Nyageze(sic?) park, monkeys on the road, monkeys in my stomach, stunningly beautiful, and then, a call on the radio—Zulu romeo onze, zulu romeo onze….(that’s me) (static) and then something about authorizing a purchase…stop the car, what needs to be purchased and why would I need to be involved in this? (static) **500$...what, 500$? (something is terribly wrong) no, I’ve misunderstood, 1500$, what, you want me to authorize 1500 bucks so you can purchase my plane ticket? Didn’t we buy it last week—I’m sure I’m going to be sick, and my mind is racing to figure out who’s going to be fired for this, and no I don’t authorize the purchase…I need to be in Dubai in 2 days time, its Friday afternoon, we’re 4 hours from Kigali, and I’m not sure the travel agent will be open when we finally get into town…generally, I find travel somewhat stressful, but this was over the top! Eventually it worked out, I booked a new ticket that evening, but I found out that somehow, the logs department managed to cancel my booking, and it was a miracle that there were any seats left at all.
Lesson of the Day—make your own travel bookings.